Shipping Policy

Deadlines of delivery :

• Order preparation: 1 to 21 working days (excluding weekends and public holidays)

• Delivery :

  • Metropolitan France: 1 to 7 working days

Total estimated delivery time: 21 to 28 working days ( Metropolitan France)

Shipping costs:

• Metropolitan France:

  • Free Shipping

Carrier :

For mainland France, we use the services of Colissimo. For other destinations, the carrier may vary depending on the country and the delivery method chosen.

Order tracking:

You will receive a shipping confirmation email with a tracking number as soon as your order is shipped. You can track the status of your delivery on the carrier's website or in the " Track My Order " section of our website.

Receipt of order:

Upon receipt of your order, please check the condition of the package. If the package is damaged or items are missing, please contact us within 14 days of receipt.

Customer Service:

For any questions regarding your order or delivery, our customer service is at your disposal:

• By telephone: +33 7 56 92 00 64 (cost of a local call)

• By email: hello@AutoIntact.com

Changes to shipping costs:

AutoIntact reserves the right to change shipping charges at any time. The shipping charges applicable to your order are those indicated when you validate your order.

Force majeure:

In the event of force majeure (strikes, bad weather, etc. ), delivery times may be extended. AutoIntact will inform the Customer of any possible delay and will do everything possible to ensure delivery as quickly as possible.